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Gabe Kangas (gabek@social.gabekangas.com)'s status on Friday, 10-Nov-2023 10:30:56 JST Gabe Kangas I caved and put in a pre-order for the new #Framework 16. I’ll get it sometime next year. Hopefully? -
murph :amiga: (murph@hackers.town)'s status on Friday, 10-Nov-2023 10:30:55 JST murph :amiga: @gabek Hope it works out better for you than it did for us.
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murph :amiga: (murph@hackers.town)'s status on Friday, 10-Nov-2023 10:58:37 JST murph :amiga: @gabek I convinced my partner to get one, and several times withing warranty, there was an issue that requires partial disassembly to be able to charge, or start the system. Customer service responded with a shrug, and never provided a good solution. Now, she has a work machine that needs to stay plugged in 24/7, or risk taking it apart to get it to start. Their support really let us down, when I really thought that the company had promise. Such a disappointment.
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Gabe Kangas (gabek@social.gabekangas.com)'s status on Friday, 10-Nov-2023 10:58:39 JST Gabe Kangas @murph uh oh! What happened to you? -
murph :amiga: (murph@hackers.town)'s status on Friday, 10-Nov-2023 11:02:01 JST murph :amiga: @gabek I hope so for your sake. They've lost me as a customer, and I was all ready to buy one for myself. Went with a ThinkPenguin instead.
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Gabe Kangas (gabek@social.gabekangas.com)'s status on Friday, 10-Nov-2023 11:02:02 JST Gabe Kangas @murph Ouch. I hope they've grown and improved.
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