Be me.
Commission artist in a community I've settled in because I want a specific piece of art from them.
Give them TWO references to take aspects from, get told would come mid January.
Artist gets bedridden sick for a week and needs a delay, that's fine since I don't need it rushed.

Get the first look of it today and they literally used none of the first image I sent them and it's just a rendition of the second in all aspects.

Why