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1. nixCraft 🐧 (nixcraft@mastodon.social)'s status on Saturday, 03-Feb-2024 17:42:27 JST nixCraft 🐧

   I worked in IT for over 30 years, and people tend to forget the technical details of how you solved problems or implemented clever code hacks. However, they do remember how you made them feel. I am referring to both colleagues and customers. Even a small gesture of writing a compliment or thank you note can be impactful enough to make them remember it. Human emotions are powerful tools. Use them wisely.

   • nixCraft 🐧 (nixcraft@mastodon.social)'s status on Saturday, 03-Feb-2024 17:52:08 JST nixCraft 🐧

     in reply to

     • Matthew Slowe

     @fooflington yes. that is true. accepting fault and quick to apologise works too.

   • Matthew Slowe (fooflington@infosec.exchange)'s status on Saturday, 03-Feb-2024 17:52:09 JST Matthew Slowe

     in reply to

     @nixCraft I also find being quick to apologise a powerful and counter-cultural bridge builder

   • ronnieverse (ronnieverse@mastodon.social)'s status on Saturday, 03-Feb-2024 18:05:19 JST ronnieverse

     in reply to

     @nixCraft That's so true. As a developer i can feel you.

   • Zeki Çatav 🤔 ☕ 🕯️🎶 (catavz@mastodon.social)'s status on Saturday, 03-Feb-2024 18:47:48 JST Zeki Çatav 🤔 ☕ 🕯️🎶

     in reply to

     @nixCraft "What you said may be forgotten, what you did may be forgotten, but how you made me feel will never be forgotten."

   • naught101 (naught101@mastodon.social)'s status on Saturday, 03-Feb-2024 20:26:41 JST naught101

     in reply to

     @nixCraft I know this so well, but remembering it in the moment is often difficult. But it's possible to intentionally be nice later too

   • Bart Allen (barryallen2023@mastodon.social)'s status on Saturday, 03-Feb-2024 21:25:03 JST Bart Allen

     in reply to

     @nixCraft Here Here! Case in point I used to work with someone that was technically very proficient but was always a giant a-hole to everyone. Even our customers! All his customer reviews came back saying the roughly same thing. "The solution was well executed but we will not ever allow this person to come back"

   • Charlie (boscozebra@mastodon.social)'s status on Sunday, 04-Feb-2024 01:20:18 JST Charlie

     in reply to

     @nixCraft I love you.