TIL about another community on Slack who is now being asked to pay thousands to preserve basic functionality 😬
Proprietary tools that offer a lot for free, without fail, will squeeze you. And unfortunately, because of their nature, a lot gets left behind when you inevitably migrate.
When we select tools for our communities, we need to think over longer time horizons.
FOSS options like Matrix for chat and Discourse for forums are the better bet.