Conversation

Notices

1. regina (reginagrogan@mastodon.social)'s status on Wednesday, 06-Dec-2023 21:44:42 JST regina

   I feel frustrated right now, #mastodon if there is any help?

   This account is having issues due to an invalid email I cannot change. The advice I have been given is to migrate the account, but because I can’t log in on desktop, I can’t do that. None of the changes you need to make can be accessed on the iOS application and I cannot seem to get an admins attention.

   Any ideas? I’ve tried many things!

   • Fedi.Tips 🎄 (feditips@mstdn.social)'s status on Wednesday, 06-Dec-2023 21:44:25 JST Fedi.Tips 🎄

     in reply to

     • nellie-m

     @nellie_m @reginagrogan

     Hey Regina, sorry to hear that.

     Have you tried emailing your admin instead of messaging them? The public email address for your server is staff@mastodon.social

     Alternatively, have you tried the "forgot your password" link on the website's login page?

   • nellie-m (nellie_m@autisticpri.de)'s status on Wednesday, 06-Dec-2023 21:44:42 JST nellie-m

     in reply to

     • Fedi.Tips 🎄

     @reginagrogan

     I don’t fully understand the problem but maybe
     @feditips can help?

     #AskFedi #fedihelp