Conversation

ChatGPT gets treated like technological magic, but that ignores the humans behind the curtain that make it function.

OpenAI paid Sama to hire Kenyan workers at $1.32 to $2 an hour to review “child sexual abuse, bestiality, murder, suicide, torture, self harm, and incest” content. Their work made the tool less toxic, but left them mentally scarred. The company ended the contract when they found out TIME was digging into their practices.