“The drivers who called the Diversion Team weren't just lied to, they were also punished. The Tesla app was silently altered so that anyone who filed a complaint about their car's range was no longer able to book a service appointment for any reason. If their car malfunctioned, they'd have to request a callback, which could take several days.”
@pluralistic : Tesla’s Dieselgate (28 July 2023) https://pluralistic.net/2023/07/28/edison-not-tesla/