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Every time my mom calls and says she broke her computer…
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@Jdogg247 "Security questions" were a mistake.
Teach her to just use them as a second password; ignore the question.
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@Zerglingman @Jdogg247 either that or generate a second password for the user to keep, and have that password expire once used
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@mischievoustomato @Jdogg247 I'm only suggesting that as a measure for services that demand you have security questions.
Of course, in general, you just shouldn't engage with such services at all.