Many reasons, a few off the top
1: The bureaucracy is staffed by dumber people than ever before. Competence is a threat.
2: they are selfish, and incapable of looking outside their own mind and empathizing with others to emulate how their message will seem to their target
3: They aren’t trained well, they’re selected for ideological inoffensiveness
RT: https://poa.st/objects/d234e858-9a71-4510-b0b2-19fc7a46df3a