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1. Foone🏳️‍⚧️ (foone@digipres.club)'s status on Thursday, 12-Sep-2024 11:09:21 JST Foone🏳️‍⚧️

   I was trying to get in contact with my doctor to put me on a worse prescription med because I haven't been able to get my prescribed one for several months, and couldn't afford it even if I could, and it turns out Kaiser Permanente redesigned their site and now if your insurance is marked as lapsed for any reason, you can't send messages to your doctors.
   You can reply to ones they send you, but not send messages.

   • Foone🏳️‍⚧️ (foone@digipres.club)'s status on Thursday, 12-Sep-2024 11:10:27 JST Foone🏳️‍⚧️

     in reply to

     they're still my doctor! I have appointments to see them already scheduled. they signed off on all my current prescriptions, even if it's a nightmare to get them.

     BUT I'M NOT ALLOWED TO TALK TO THEM. what the fuck sense does that make?

   • Blau :verifiedagender: (blaurascon@furry.engineer)'s status on Thursday, 12-Sep-2024 11:26:40 JST Blau :verifiedagender:

     in reply to

     @foone i wonder if you'd have any luck writing an actual paper letter and delivering it to their office

   • Foone🏳️‍⚧️ (foone@digipres.club)'s status on Thursday, 12-Sep-2024 11:26:40 JST Foone🏳️‍⚧️

     in reply to

     • Blau :verifiedagender:

     @blaurascon that is ironically the problem! I paid for my insurance but the company that I paid didn't manage to correctly write a letter to them to activate it

   • Ezekiel :swift: (ezekiel@hachyderm.io)'s status on Thursday, 12-Sep-2024 12:28:18 JST Ezekiel :swift:

     in reply to

     @foone just curious is this website provided by your doctor or your insurance? I’ve never heard of messaging a doctor through my insurance website

   • Foone🏳️‍⚧️ (foone@digipres.club)'s status on Thursday, 12-Sep-2024 12:28:18 JST Foone🏳️‍⚧️

     in reply to

     • Ezekiel :swift:

     @ezekiel same organization. It's an HMO

   • vxo (vxo@digipres.club)'s status on Thursday, 12-Sep-2024 21:39:55 JST vxo

     in reply to

     @foone are they reachable by phone or has kaiser walled them off from incoming calls completely?