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1. Foone🏳️‍⚧️ (foone@digipres.club)'s status on Saturday, 20-Jul-2024 19:37:17 JST Foone🏳️‍⚧️

   in reply to

   • Xe :verified:

   @cadey best of luck

   • Xe :verified: (cadey@pony.social)'s status on Saturday, 20-Jul-2024 19:37:47 JST Xe :verified:

     in reply to

     I'm gonna go check out of my hotel and make my way to the airport. I'm running out of things to do, wasn't really able to sleep, and just wanna get home. My flight was delayed for 2 hours yesterday, so hopefully it won't be any worse than that.

   • Xe :verified: (cadey@pony.social)'s status on Saturday, 20-Jul-2024 19:37:54 JST Xe :verified:

     in reply to

     OH MY GOD I CHECKED IN!

     I have a ticket now! I don't have to brave the line!~

     When I get into the airport I'm still gonna get a physical copy of my ticket from the machine. I trust paper a lot more than I trust any computer system at this point.

     That and paper can't run out of battery. I don't want to take any chances at this point. We are at the risk mitigation phase of the trip.

   • Xe :verified: (cadey@pony.social)'s status on Saturday, 20-Jul-2024 19:38:12 JST Xe :verified:

     So today I fly home via United. United is one of the airlines that is affected by #CrowdStroke. My flight is in 7 hours. I have carry on baggage only. I'm going to document my struggles so that y'all can enjoy my agony. I plan on turning this thread into a blogpost.

     "Enjoy"?

     I've tried to check in with the United website a few times yesterday and today. I get a few steps into the process and then the system says "no fuck you, check in at the airport". This morning I got as far as seat selection before the system errored out. I can't imagine what the airport is like now.

     I'm planning on getting to the airport very fucking early so that I can brave the line game that is undoubtedly full of other travellers that are also totally stuck and fucked over by this shitshow.

     If my flight is delayed, I doubt that United or Air Canada will comply with the Canadian flight delay compensation laws due to it being an IT issue. Probably should have bought insurance on the trip.

     Worst possible case, home is only a 9 hour drive away.

     I have status with Air Canada. One of the perks you get is the magic phone number that gets you to a human before the hold music loops. I called the magic phone number yesterday to see if there was any way to route around United's issues by flying with another airline.

     There is not. United is the only airline that flies into YOW from EWR. Worst case one of the itineraries I could go for is EWR -> YYZ -> YOW, or even EWR -> YUL -> YOW, but I see this as a last-ditch option. If things are super broken at the airport though, I may have to take that option.