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1. murph :amiga: (murph@hackers.town)'s status on Sunday, 09-Jun-2024 22:32:36 JST murph :amiga:

   in reply to

   • Josh Davis

   @GuerillaOntologist I don't know about anyone else, but "Gold star" reviews give me no ego boost or dopamine. Besides being bombarded with them constantly to the point of fatigue (How was this call, on every call) I have no idea why there are 5 stars if I have no idea if it's really a 5 position scale, or "Select 5 stars or this person loses their job"
   It confuses and enrages me.

   • Josh Davis (guerillaontologist@social.coop)'s status on Sunday, 09-Jun-2024 22:32:37 JST Josh Davis

     in reply to

     putting everyone from cab drivers to surgeons in the position of being publicly pilloried by assholes if they fail to please them. This serves to psychologically beat down the workers while providing a dopamine hit and ego boost to the customer, which only exacerbates any narcissistic tendencies they might have.

     Second, the star system creates an environment of uncertainty for the workers, as a gold star (or lack thereof) provides essentially no useful information, despite being 2/x

   • Josh Davis (guerillaontologist@social.coop)'s status on Sunday, 09-Jun-2024 22:32:39 JST Josh Davis

     It occurs to me that a whole lot of people nowadays - thanks to the likes of Yelp - are graded on their performance with a star system. You know who else gets graded with stars? Children. All this ranking of people via gold stars is infantilizing. They are convincing us all to act like we're in kindergarten. "Better do what's expected of you or you won't get a gold star!"

     These systems serve two negative purposes: 1st, they provide an easy outlet for the vindictive and petty 1/x