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1. Vagrant Cascadian (vagrantc@floss.social)'s status on Thursday, 23-Feb-2023 09:10:13 JST Vagrant Cascadian

   • Framework

   Picked up a #FrameworkLaptop
   and there are a lot of nice things about a laptop designed to be taken apart and put back together again!

   Running #Debian bookworm and it mostly works ok.

   Unfortunately, for a while I was convinced the USB-A adapters were not working, but apparently, they work fine on the left side ports, just not on the right side.

   HDMI and USB-C work fine on the right side ports, so the ports are not completely broken...

   Anyone else encountered this issue?

   @frameworkcomputer

   • Adrian Cochrane repeated this.
   • Vagrant Cascadian (vagrantc@floss.social)'s status on Friday, 24-Feb-2023 09:15:14 JST Vagrant Cascadian

     in reply to

     • Framework

     @frameworkcomputer

     So the #FrameworkLaptop folks responded to my support request in under 30 minutes! Impressive.

     Suggested updating the #BIOS firmware to the latest version, 3.17... and that worked!

     The update process was a little ugly, as it removed the entry to boot #Debian and was stuck in a boot loop reinstalling the BIOS... it was reinstalled at least three times!

     Was tricky to reinstall grub from debian-installer in rescue mode, but eventually worked.

   • Vagrant Cascadian (vagrantc@floss.social)'s status on Monday, 13-Mar-2023 09:32:43 JST Vagrant Cascadian

     in reply to

     #FrameworkLaptop is finally working after doing a full mainboard reset!

     https://guides.frame.work/Guide/Fully+Resetting+the+Mainboard+State/113?lang=en

     There is a bug where the RTC battery to drains too low to recharge under normal conditions and the reset fixes that somehow.

     Not sure why that would cause issues for the USB ports, but for the last week it seems to be working reliably! Whew!

     Tech support actually seemed to support running #Debian reasonably well despite it not being an officially supported operating system.

   • Vagrant Cascadian (vagrantc@floss.social)'s status on Monday, 13-Mar-2023 09:32:44 JST Vagrant Cascadian

     in reply to

     • Framework

     @frameworkcomputer

     Downgrading the firmware to 3.10 made everything work again, but... for how long?

     I am not sure if I want to reflash the firmware every time I want to plug in a USB device!

     Though I guess... reflashing the firmware really seems CPU intensive, kicking the fans at full tilt... a different kind of hot-swap?

     I really want to like this laptop, but my confidence at this point is ... challenging.

     Adrian Cochrane repeated this.
   • Vagrant Cascadian (vagrantc@floss.social)'s status on Monday, 13-Mar-2023 09:32:45 JST Vagrant Cascadian

     in reply to

     • Framework

     @frameworkcomputer

     Did I say it was fixed? Now it is not working even harder, at all, on any port. And the USB-C hub that I used to be able to plug USB-A devices into and have them work? No longer working either.