Terence Eden
You receive a call on your phone.
The caller says they're from your bank and they're calling about a suspected fraud.
"Oh yeah," you think. Obvious scam, right?
The caller says "I'll send you an in-app notification to prove I'm calling from your bank."
Your phone buzzes. You tap the notification This is what you see.
Still think it is a scam?
1/3
Terence Eden
The scammer is on the phone to you.
Their accomplice is on the phone to your bank, pretending to be you.
Your bank send you the notification.
You accept, and scammers proceed to drain your account.
Someone has just lost £18,000 because of this.
https://www.reddit.com/r/UKPersonalFinance/comments/1cih3kd/been_scammed_over_18000_through_my_chase_account/
2/3
Terence Eden
It *is* a genuine notification. But it isn't confirming the bank is calling you.
Should the bank word that differently?
In a rush, would you read it thoroughly?
Most likely, in a panic about the fraud, you'd confirm it was a genuine notification (it is!) and accept it.
3/3
gentooP
@Edent @mark Problem is your phone could've redirected to the scammers phone and not the legitimate one.
Best to go straight to the branch office.
Mark
@Edent I think we need to become really stupid and stubborn, because smart is not going to help. They’ve thought it through.
1. If they call you, hang up, find the number yourself, call back. Even for probably genuine calls. Make it a habit.
2. The only thing that might be happening now, in real time, in a rush, is a scam. There is never a rush.
I wonder will this advice continue to hold.
gentooP
@mark @Edent Spoofing from your phone or somewhere along the line. Just redirects to their phone while the phone thinks it's to the number you dialed.
Mark
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