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The National Eating Disorders Association (NEDA) decided to replace hotline workers with a chatbot named Tessa four days after the workers unionized. Today, the NEDA took the chatbot down after it produced a number of harmful responses, such as encouraging unhealthy eating habits rather than helping someone with an eating disorder.

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The National Eating Disorders Association (NEDA) decided to replace hotline workers with a chatbot named Tessa four days after the workers unionized. Today, the NEDA took the chatbot down after it produced a number of harmful responses, such as encouraging unhealthy eating habits rather than helping someone with an eating disorder.
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Mark Riedl (riedl@sigmoid.social)'s status on Wednesday, 31-May-2023 17:34:48 JST Mark Riedl

A play in two acts

In conversation Wednesday, 31-May-2023 17:34:48 JST from sigmoid.social permalink