@feditips I’m sure it was pretty mild as far as barbed responses go around here. In any case and as someone who runs accounts that are severely shackled to decorum as well as ones where I have some independence, I find the ones where I’m allowed the occasional clap back, are ones I get more respect in.
I trust you know the right boundaries for this account. If you feel the need to occasionally let a user know that your job isn’t to be their punching bag, I expect that most people will get it and respect it because it’s not the norm and you’re doing what you do with the utmost professionalism otherwise.